Includes policy manual, resources for institutions, state directories, and consumer protection information.
DEAR COLLEAGUE Letter GEN‑23‑03 (Feb 2023)
Introduced new reporting requirements for third‑party servicers (including OPMs).
GEN‑23‑08 Update (May 16 2023)
Delayed effective date and rescinded prohibition on foreign‑owned servicers.
Government Accountability Office (GAO) – GAO‑22‑104463,
Education Needs to Strengthen Its Approach to Monitoring Colleges’ Arrangements with Online Program Managers (Aug 2022): federal oversight report evaluating incentive compensation issues and ED’s monitoring.